Use Case #1:
As a user, I want to be able to reach important organizational news and events in order to stay up-to-date on current events, along with time sensitive alerts on my home page. The lack of accessibility makes me feel disconnected from my organization and our goals.

Recommendation:
The homepage should serve as a place to easily redirect users to organizational information, news, and updates. This will help Heartland staff feel more connected to each other and provide an easy way to view updates from leadership, marketing, and facilities.

Use Case #2:
As a site owner, I want to be able to set permission levels in order to easily determine which sites are private or public.

Recommendation:
To improve the security of sites by providing the ability to set permission levels for sites that are editable, viewable, or fully private. The identification of permission levels will give specific access levels for each site.

Use Case #3:
As a user, I want to be able to quickly search, view, and access necessary information such as documents, meeting notes, task lists, and deadlines in order to work sufficiently on my tasks or projects.

Recommendation:
The search functionality should include an improved filtering system that will assist the user with closely matching what they are searching for. In addition, a bookmarking feature with the ability to save commonly visited sites is recommended for an easy and quick navigation tool.

Use Case #4:
As a user, I want to be able to view all content related to me by having the ability to view all sites that I am a part of and view all tasks assigned to me.

Recommendation:
To create a prominent, easy to access roll up list on the homepage that displays the sites and tasks specifically related to the user. This will give users the ability to view their sites, projects, and tasks easily when they enter the Work Center which stands for increased productivity.